All
FAQ
Announcements
Product documents
OKX P2P verified merchant service agreement
You may not use the Services in any way that may damage, paralyse, overload or cause detriment to other websites or their services, this Site or any of our services, or interfere with the use of the Services and the relevant applications by other Users.11.Published on Sep 15, 2023Updated on Jan 28, 2026752Understanding the risks of using digital payment token services
Service outages: Tech failures may block access to your tokens. Regulated platforms offer safeguards, but no setup is risk-free. Try to understand how your assets are stored and protected.Business Conduct Risk Business conduct risk arises when a platform acts in its own interest at the expense of its customers. This includes unethical or misleading practices like fraud, lack of transparency, conflicts of interest, or failing to meet expectations.Published on Jun 17, 2025Updated on May 29, 20263How do I use OKX NFT?
Select NFTs on the Home page Select NFTs and Collected on Home to view your collected NFTs Select the NFT which you want to sell and select Sell Complete the operation as required Select the NFT that you want to sell for crypto assets and select Sell to complete the operationTransfer NFTs 1. Select NFTs on the Home page Select NFTs and Collected on Homepage to view your collected NFTs 2.Published on Aug 22, 2023Updated on May 29, 20265,155Where do I find limits, fees and processing time details for cash deposit?
Here's how to access our cash deposit feature, once you log in to your OKX account from mobile app or website:On the app Select Transfer on the home page Select the Transfer option Select Deposit Select Deposit as your transaction method Select your preferred currencyOn the web Select Deposit from the home page tab, select Deposit cash from the Deposit menu off the home page tab or go to Assets and select Deposit Select your preferred entry to Deposit on the home page before selecting Cash on thePublished on Apr 13, 2026Updated on May 29, 2026Where do I find limits, fees and processing time details for cash deposit?
On the app Select Transfer on the home page Select the Transfer option Select Deposit Select Deposit as your transaction method Select your preferred currency option Select your preferred currencyOn the web Select Deposit from the home page tab, select Deposit cash from the Deposit menu off the home page tab or go to Assets and select Deposit Select Cash Select your preferred entry to Deposit on the home page before selecting Cash on the Deposit pageHow do I access supported currencies and cash depositPublished on May 23, 2025Updated on May 29, 202628X Layer FAQ
First, select the Receive option from the home page before.Published on Jan 29, 2026Updated on May 29, 202610How do I submit my proof of address (POA)?
Valid utility bills such as water, electricity, gas, home attached television or internet bills, landline telephone bills. Mobile phone statements are not acceptable. Mortgage statement which is issued by a regulated financial institution. Correspondence from a Central or Local Government Authority, Department or Agency such as pension, unemployment benefits, tax documents and housing benefits. National ID card/Residence permit/Driver license.Published on Sep 5, 2023Updated on May 29, 20264How to claim my RL OKXclusive Pass?
[2] Click Claim for free [3] Click Submit details, and enter your personal info to submit [4] RL OKXclusive Pass will appear in your wallet in a minute [5] Go back to home > Click My assets > NFTs to view your OKXclusive Pass Terms and Conditions Rolling Loud Music Festival Promotion Mint a Rolling Loud NFT on OKX Wallet and get an exclusive NFT that unlocks access to the Rolling Loud Music Festival and other perks. It is free, create a wallet, verify age, and claim the ticket.Published on Apr 5, 2023Updated on May 29, 202640United Kingdom (UK) financial promotions FAQ
Net assets exclude your home, your pension or any rights under qualifying insurance contracts.How often do I need to complete the FCA questionnaire and self-categorisation statement? Successful completion of the appropriateness questionnaire only needs to be completed once, while self-categorisation statement will be required on an annual basis. If OKX introduces new products or services that fall into a different risk profile, we may need to ask you additional questions.Published on Dec 28, 2023Updated on May 29, 202669How do I verify my identity with Singpass?
details with Singpass You'll be redirected to the Singpass successful notification page, select Next to proceed to the next phase Complete your Singpass authentication process by selecting NextFace authentication process on OKX platform You'll be prompted to take a selfie, select Next Proceed to the selfie process to verify your account Take selfie for verification, wait up to 2 minutes to get the result Hold the phone still once you've got your face fully in the capture area Select Continue at the homePublished on Sep 13, 2024Updated on May 29, 20265How do I manage my wallet? (app)
You can select your wallet name at Home, then select Add account to create a new account. The accounts (known as derived wallets) associated with Wallet A, share the same seed phrase. Select add account to create a new account You can also rename the wallets and accounts by selecting Manage wallet, followed by the wallet that you want to rename. Rename your wallet and select Confirm to complete the edits.Published on Aug 22, 2023Updated on May 29, 20262,040How do I discover new tokens?
If you want to discover new tokens in the ever-evolving cryptocurrency market, a great starting point is to visit the Rankings page or go to OKX App home page and select New .What's the Ranking page and how can I use it to discover new tokens? The page offers a comprehensive overview of the latest tokens available for trading.Published on Aug 9, 2024Updated on May 29, 202655OKX NFT Marketplace: Your Gateway to a Multi-Chain NFT Universe
Ethereum (ETH): Home to most NFT activity. Access to a thriving NFT ecosystem. Binance's Smart Chain (BSC): Cost-effective NFT transactions. Compatibility with Binance's extensive user base. OKX Token Chain (OKTC): Facilitate cross-chain asset transfers. Opens doors to a broader spectrum of DApps. Polygon (MATIC): Low gas fees, ideal for smaller NFT purchases. Scalable and efficient NFT trading. Solana (SOL): Lightning-fast transaction speeds. Ideal for high-frequency NFT trading.Published on Nov 23, 2023Updated on May 29, 202620How do I invite existing users to join the Affiliate Program?
You can also check your Chat in the top right corner of the OKX app home page to view system messages.2. What happens if a user doesn't meet the eligibility criteria? Users who don't qualify will see a notification as soon as they open the link and won't be able to proceed to the submission page.3. Will rebinding affect a user's open positions or trading activity? No. Rebinding only affects the commission relationship — it has no impact on the user's trades or open positions.4.Published on Sep 27, 2023Updated on May 29, 2026How do I submit my proof of address (POA)?
In accordance with the latest laws and regulatory requirements, we may require you to provide Proof of Address to verify that you are not residing in a jurisdiction where our services are restricted. For more details about restricted regions, please refer to the platform’s Terms of Service.Published on Sep 5, 2023Updated on May 29, 2026861