FAQ
Account management and security
- How do I reset Two-factor authentication (2FA)?Published on Sep 15, 2023Updated on May 20, 20266,272
- How do I change my authenticator app?Published on Sep 11, 2023Updated on Apr 24, 20264,395
- How do I change my phone number?Published on Sep 7, 2023Updated on May 20, 202614,645
- How do I change my email?Published on Sep 6, 2023Updated on May 20, 20264,145
- How do I update my email?Published on Sep 6, 2023Updated on Oct 15, 20253
- How do I authorize a new device when I log in?Published on Aug 31, 2023Updated on May 15, 202613,920
- How do I link an authenticator app?Published on Aug 29, 2023Updated on Apr 16, 202616,351
- What is sub-account?Published on Aug 22, 2023Updated on May 20, 20261,849
- How do I close my account? (web)Published on Aug 22, 2023Updated on May 4, 2026461
- How do I close my account? (app)Published on Aug 22, 2023Updated on May 5, 2026897
- How do I freeze my account? (web)Published on Aug 22, 2023Updated on Mar 24, 2026404
- How do I freeze my account? (App)Published on Aug 22, 2023Updated on May 13, 2026371
- My mobile phone isn't working, what should I do?Published on Aug 22, 2023Updated on May 20, 2026468
- How do I migrate my email address or phone number to another account? (web)Published on Aug 22, 2023Updated on May 15, 2026393
- How do I migrate my email address or phone number to another account? (app)Published on Aug 22, 2023Updated on Apr 17, 2026594
Showing 16-30 of 40 articles