All
FAQ
Announcements
Product documents
How do I set a price alert?
By setting up alerts, you establish a proactive defense mechanism, ensuring you're promptly notified whenever price action aligns with your price levels of interest. How can I set a price alert? You can set a price alert and be informed when the price reaches the key price points. Navigate through the process by following these steps: On the App: 1. Tap Trade > Select the trading type at the top 2. Tap the three dots in the upper right corner > Alerts > Add alert 3.Published on 30 Apr 2024Updated on 29 May 2026261World Cup VIP Exclusive Gift Set FAQ
Limit one (1) Gift Set per Eligible User. Sub-accounts will not be eligible to participate or receive any Gift Sets. Any and all applicable taxes and all fees and additional expenses, including connection, installation, and/or service costs, related to acceptance and use of the Reward, are the sole responsibility of the individual Reward recipient. The Gift Set will be distributed after the Promotional Period ends.Published on 19 Dec 2025Updated on 29 May 2026321How do I navigate to and customize notification settings?
You can manage all your OKX notifications—such as system updates, security alerts, and promotional messages—directly through the Notification Settings. This lets you choose which types of notifications you want to receive and whether you prefer push, web, or email delivery. Currently, notification settings can only be customized on the app. If you’re looking to set up specific price alerts instead, check out our guide here.Published on 8 Oct 2025Updated on 29 May 202618How do I set up indicators on the chart?
Use indicators in combination with our backtesting tools to evaluate your strategies on historical data.How do I customize my chart settings? Select the Settings icon in the chart toolbar to open the settings panel. It has four tabs: OKX trading chart settings Symbol — controls candle appearance. Toggle the body, borders, and wicks on/off and set bullish and bearish colors.Published on 30 Nov 2024Updated on 29 May 202615How do I manage my P2P settings?
You can manage your P2P trading settings on the website or in the OKX app (only in Pro mode). Your P2P profile shows your info, reviews, security settings, payment methods, and merchants you follow or block. To find P2P settings, follow these steps: Web: select Buy crypto from the navigation menu > P2P trading > My profile App, Pro mode: open menu and select Buy crypto > P2P trading > ProfileHow do I add or delete payment methods?Published on 22 Aug 2023Updated on 29 May 20262,536How do I set up a recurring buy plan?
You can set up a daily, weekly, every 2 weeks, or monthly plan for purchases by following these steps.How do I create a recurring buy plan?Published on 23 Jan 2025Updated on 29 May 202650How do I set a Scaled order for Futures trading?
Efficiency: automating the placement of multiple orders saves time and reduces the need for constant manual adjustments.How do I set Scaled order on OKX?Published on 3 June 2024Updated on 29 May 202633How do I set up TP/SL with the Order line?
Using the order line to set Take Profit (TP) and Stop Loss (SL) orders offers you the ability to visually manage your orders and adjust the TP/SL levels directly on the chart, enhancing precision and efficiency. The order line feature on our platform is a powerful tool as it helps you in making informed adjustments and better managing trades. Set up your TP/SL orders with the Order line as below: Open the chart for the selected trading pair, and hover your mouse over the chart.Published on 21 June 2024Updated on 29 May 2026175What should I do if the T+N (T+1/T+3/T+7) security protection is triggered and I can't trade?
Note: T+1 restrictions cannot be appealed for early unfreezing.Published on 17 Mar 2023Updated on 29 May 20263,084Where do I find limits, fees and processing time details for cash withdrawal?
Withdrawal limits are the minimum and maximum amounts you can withdraw from your OKX account in a single transaction or within a set period (daily, weekly, or monthly). These limits are in place to protect your account and meet regulations. The limits can vary depending on factors like: The withdrawal method you choose Your account verification level When selecting a withdrawal method, you'll find the remaining limit for each one. Select the information (i) icon for more details.Published on 23 May 2025Updated on 29 May 202638Copy trading FAQ
You can copy up to 10 trades when using the "Open/Close" position mode, and 1 trader when using the "Buy/Sell" position mode.11. What factors could stop me from copying a trade in copy trading?Published on 15 Sept 2023Updated on 2 June 2026686How can I enhance my OKX app security?
Perform a factory reset to restore default system settings. If financial risks still exist after these steps, consider replacing the device and contacting our support immediately at urgent@okx.com.What are the things that I can do daily to secure my security?Published on 14 May 2026Updated on 29 May 2026Disabling cloud sync on your authenticator app
The reminder will appear on the Promotion page and on the homepage, but it will only pop up once per day (daily reset at 24:00).Published on 12 May 2023Updated on 29 May 20264,852What are the reasons for my spot copy trade order fail?
Tier Trading pair Minimum order amount (Based on September 2023 data) Maximum order value (Based on September 2023 data) Tier 1 OKB-USDT 0.1 OKB 4-5 USDT Tier 2 BTC-USDT 0.00001 BTC 2-3 USDT Tier 3 ETH-USDT 0.001 ETH 1-2 USDT Tier 4 LTC-USDT、XRP-USDT、DOGE-USDT 0.01 LTC, 1 XRP, 10 DOGE 0.5-1 USDT Tier 5 BCH-USDT、SOL-USDT 0.001 BCH, 0.01 SOL 0.1-0.5 USDT Note: the data in this table is from September 2023. Minimum order values may change with time and crypto price.Published on 13 Oct 2023Updated on 29 May 202669Where do I find limits, fees and processing time details for cash deposit?
Deposit limits are the minimum and maximum amounts you can transfer into your account in a single transaction or within a set period (daily, weekly, or monthly). The limits can vary depending on factors like: The deposit method you choose Your account verification level When selecting a deposit method, you'll find the remaining limit for each one. Select the information (i) icon for more details.Published on 13 Apr 2026Updated on 29 May 2026