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How do I set up indicators on the chart?
Scales and lines — controls the price scale, labels, and time axis. Use Scale modes to set when the price cursor tag is visible: Visible on mouse over, Display always, or Never display. You can also set scales placement, enable a countdown to bar close timer, and adjust the date and time format on the time axis. Canvas — controls the chart's visual style.Published on Nov 30, 2024Updated on May 29, 202615Why can't I join or claim rewards from a campaign?
You may click the button below to request review eligibility.What could be affecting my campaign eligibility? Campaign eligibility is determined by system checks to ensure fairness and platform security.Published on Jun 10, 2025Updated on May 29, 202614,829How do I turn on the quick order feature?
Work on your preferred details as available on the Floating window menu The Plus button offers an even simpler and more intuitive approach, appearing directly on your screen for one-click access to order placement. This minimalistic option is perfect for traders who value speed and simplicity, enabling them to execute trades swiftly without navigating through multiple menus. Move the Plus button effortlessly on the trading pageHow do I turn on quick orders?Published on Oct 23, 2024Updated on May 29, 202617Why is my account restricted and what should I do?
Select All Orders Choose Cancel all, or select the cancel button for a single order to cancel individually. Select Cancel all or Cancel from the Order pageOn the Web Go to Trade page > Open Orders Select the relevant strategy with a number to batch cancel, or click Cancel next to an individual order. Select Cancel all or cancel to cancel your open ordersHow can I stop a strategy?Published on Feb 27, 2026Updated on May 29, 2026874OKX Learn to Earn: BTC halving 2024 event rules
You must click the Join now button and and make sure the button is changed to Enrolled to be considered a valid participant of the event. Otherwise, your participation will be void. Each user account and device can only participate in this event once and must meet the following terms and conditions at the same time (Some users may not be able to participate due to applicable regulations or risk control measures). The total prize pool is 0.2 BTC for this event.Published on Mar 26, 2024Updated on May 29, 20266,677How do I use recurring buy trading bot?
On the app To check your buy, go to the trading page Select Bot, then select Recurring Buy to view order details (including profit, loss, and total amount allocated) You can close the order anytime by pressing the Stop button Note: we don't separate funds in your trading account from future purchases. If your trading account runs out of money, it'll automatically pause.Published on Aug 30, 2024Updated on May 29, 2026590Why do I need to fill in tags (tag/memo) when I withdraw or deposit certain cryptos?
In this case, please click the Get help button below to submit feedback and contact our support team. If you're having issues with your tag/memo, click the button below. Note: please follow the bot's instructions and complete all required fields in the ticket form (including email, TXID, token type, amount, and network) to help us review your request efficiently.Published on Aug 22, 2023Updated on May 29, 2026417How do I use Trading bonus?
After successful activation, the Use button will be displayed, and the funds of the activated voucher will be automatically transferred to your trading account. Select the Activate button to activate your voucher Once you've activated the funds, your preferred Use button will be enabledWhat are the activation conditions and how do I activate it? Activation of Trading bonus is only supported in the spot and futures mode.Published on Mar 8, 2024Updated on May 29, 20261,236How do I freeze my account? (web)
Self-service tool For quick access, click the button below: Once you freeze your account, you won't be able to log in or register using the same email/phone/personal identity information.Published on Aug 22, 2023Updated on May 29, 2026405450,000 XPL X Drops Campaign Terms and Conditions
Campaign Enrollment: Users must log in to their OKX account, visit the "X Drops Club" landing page, and click the "Join" button on the relevant campaign individually to enroll. Asset Threshold: Users must maintain a minimum balance of eligible crypto assets totalling at least €750 EUR in value ("Crypto Balance") on each day of the campaign. See Section 3.2 for eligible crypto assets.Published on Dec 16, 2025Updated on Dec 26, 2025What should I do if I forget to fill in tag/memo?
If you're having issues with your tag/memo, click the button below. Note: please follow the bot's instructions and complete all required fields in the ticket form (including email, TXID, token type, amount, and network) to help us review your request efficiently.Published on Oct 15, 2024Updated on May 29, 2026115How do I manually redeem my funds in Arbitrum?
Choose the transaction, then select Transaction Details to access and copy the transaction hash Select the transaction details option Copy the transaction hash Open Arbitrum Tools by selecting the button below, and once you're in; insert your transaction hash, and select Submit: Select Submit to check the transaction status If your funds are stuck, you'll be prompted to connect your wallet.Published on Sep 11, 2024Updated on May 29, 202650How do I freeze my account? (app)
Self-service tool For quick access, click the button below: Once you freeze your account, you won't be able to log in or register using the same email/phone/personal identity information. However, if you decide to unfreeze the account, you can unfreeze it by completing security authentication (Phone authentication, Email authentication and Authenticator app).Published on Jul 11, 2024Updated on Jun 2, 20267How does fast redemption work?
Follow these steps to redeem your Onchain Earn products: Log in to your OKX account Visit Assets > Earn Follow the steps below based on the product type: For liquid staking crypto: View Your liquid staking tokens option and select BETH/OKSOL Select the Redeem to ETH/SOL button Select ETH/OKSOL redemption as your redemption method Enter the amount you wish to redeem and select Continue Confirm your redemption For other products: Choose the Onchain Earn order you wish to redeem Select the Redeem buttonPublished on May 8, 2025Updated on May 29, 2026195How do I update my authenticator app?
Self-service tool For quick access, click the button below:I can log in to my accountApp Open the OKX app and select the Main Menu in the upper left corner. Select Profile and settings > Security > Authenticator app > Change authenticator app. Select user center on main page Follow the on-screen instructions and select Next. Complete the two-factor authentication (2FA) verification. You'll receive an email/SMS confirmation upon changing authenticator app successfully.Published on Aug 1, 2024Updated on May 29, 2026205