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Satoshi test FAQ
What should I do if the Satoshi test is successful? If the Satoshi test is successful, you can proceed with your withdrawal as normal. The successful test verifies that you have control over the withdrawal address.10. Will I need to perform the Satoshi test every time I make a withdrawal? Once your address is verified via the Satoshi test, it remains verified for a period of six months.Published on May 28, 2024Updated on May 29, 202643Address type upgrade FAQ
Any previously saved addresses have already been automatically upgraded to match these new rules, ensuring smooth and consistent withdrawals across supported cryptos.What happens if I have multiple records of the same address after the address type upgrade? If you have saved the same address under different address types (Standard/Universal/EVM): All records will be merged into one entry.Published on Aug 26, 2025Updated on Jun 3, 2026859Which types of institutions are supported by OKX?
Privately owned financial Institution Privately owned company Fund Family office (private investment vehicle) Non-profit organization Trust Government-owned enterprise Publicly traded company If you're wondering about your type of institution, learn more about it here.Published on Jan 29, 2025Updated on May 29, 202649What's Satoshi test and how do I complete it?
There are several criteria to pass the Satoshi test on our platform. They're as below: The Satoshi test deposit must originate from the correct address intended for verification. The Satoshi test deposit is made to an OKX-provided verification address. The Satoshi test deposit amount must match the amount specified by us for the test. The Satoshi test deposit must be completed within the specified timeframe.Published on May 28, 2024Updated on May 29, 202667What order types are supported in X-Perps?
Use when: following trends or protecting profits without fixing a single exit level.What advanced order types are available in X-Perps? X-Perps also supports the following advanced order types: Advanced Limit Scale Limit Iceberg orders Note: always review all order parameters carefully before confirming. Order type availability and exact behavior may vary by product configuration and market conditions. To learn more about OKX products, visit here.Published on Apr 9, 2026Updated on May 29, 2026How do I change the chart type?
We provide you with a variety of options to select the chart type that best aligns with your trading style, ensuring a personalized trading experience. For example, by simply choosing TradingView when you're trading on our platform, you gain access to an extensive array of chart types and advanced tools. This integration significantly boosts your analytical abilities, empowering you to make smarter, well-informed trading decisions.Published on Nov 5, 2024Updated on May 29, 202613How do I identify OKX official accounts?
Self-service tool For quick access, click the button below:How do I verify OKX official accounts? You can now identify official OKX accounts or channels via channel verification.Published on Aug 11, 2023Updated on May 29, 20265,383What's demo trading and how do I use it?
Risk-free trading: one of the biggest advantages of demo trading is that it allows traders to test their strategies and make mistakes without risking any real money. This makes it an ideal environment for beginner traders to learn the ropes and gain experience before trading with real funds. Testing trading strategies: demo trading provides traders with a platform to test and refine their trading strategies without the risk of losing money.Published on Oct 1, 2025Updated on May 29, 20263How do I manually cancel my transactions on the official deBridge website?
Once you've submitted your order but it's in the pending state for too long, you can try to manually cancel it from the deBridge platform by following the steps below: Head to the official deBridge website: Start connecting your wallet by selecting Connect wallet on the website Connect the wallet to start the redeeming process Enter the transaction history page by selecting the Clock option Get the list of transactions from the history option When you're on the transaction history page, look forPublished on Sep 10, 2024Updated on May 29, 202645How do I check if an email is officially from OKX via EML file?
This can make it easier for some users to mistake a faked email for an official message.Published on Nov 24, 2025Updated on May 29, 202617How do I manually redeem my funds on the official Portal Bridge website?
Once you've submitted your order but it's in the pending state for too long, you can try to manually redeem your assets from the Portal Bridge by following the steps below: Copy your transaction hash by going to Trade > Swap > Transaction History on the web or app. Choose the transaction, then select Transaction Details to access and copy the transaction hash Select the transaction details Copy...Published on Sep 11, 2024Updated on May 29, 202632How do I determine my company type and understand which documents I need to prepare?
Learn more about the types of institutions that are supported by us here.Published on Oct 13, 2023Updated on May 29, 2026147What's OKX Security Assistant?
If they differ, there may be a risk.Clipboard tampering test First, record the correct address in Notepad or Notes, then paste it into the input field or address bar. If it’s automatically changed, there may be a risk.What should I do if I suspect my device has been compromised?Published on Jan 15, 2026Updated on May 29, 202662What are OKX's crypto trading bots and how do I utilize them?
How the Spot grid trading bot looks on the app You can either set the grid parameters manually for full control or use the AI strategy, which relies on past price movements and back-tested data to increase the chances of profit. Now, you can set up to 500 grids—an upgrade from the previous 300—thanks to a dynamic order-hanging mechanism, helpful front-end prompts, and grayed-out logic orders with tooltips, all while keeping the UI clean and efficient.Published on Sep 4, 2025Updated on May 29, 20261Why is my deposit/withdrawal suspended?
Upon the completion of the upgrade, you can refer to the project team's official announcement. What's a node? A blockchain node is any machine that's connected to the blockchain network. This could include smartphones, ASICs, and servers. The exact definition of a node may depend on the design and structure of the particular blockchain. A "node" in the context of blockchain can vary depending on the type of network.Published on Aug 31, 2023Updated on May 29, 20261,046