All
FAQ
Announcements
Product documents
How do I set a price alert?
By setting up alerts, you establish a proactive defense mechanism, ensuring you're promptly notified whenever price action aligns with your price levels of interest. How can I set a price alert? You can set a price alert and be informed when the price reaches the key price points. Navigate through the process by following these steps: On the App: 1. Tap Trade > Select the trading type at the top 2. Tap the three dots in the upper right corner > Alerts > Add alert 3.Published on 30 Apr 2024Updated on 29 May 2026261World Cup VIP Exclusive Gift Set FAQ
Limit one (1) Gift Set per Eligible User. Sub-accounts will not be eligible to participate or receive any Gift Sets. Any and all applicable taxes and all fees and additional expenses, including connection, installation, and/or service costs, related to acceptance and use of the Reward, are the sole responsibility of the individual Reward recipient. The Gift Set will be distributed after the Promotional Period ends.Published on 19 Dec 2025Updated on 29 May 2026321How do I navigate to and customize notification settings?
You can manage all your OKX notifications—such as system updates, security alerts, and promotional messages—directly through the Notification Settings. This lets you choose which types of notifications you want to receive and whether you prefer push, web, or email delivery. Currently, notification settings can only be customized on the app. If you’re looking to set up specific price alerts instead, check out our guide here.Published on 8 Oct 2025Updated on 29 May 202618How do I set up indicators on the chart?
Use indicators in combination with our backtesting tools to evaluate your strategies on historical data.How do I customize my chart settings? Select the Settings icon in the chart toolbar to open the settings panel. It has four tabs: OKX trading chart settings Symbol — controls candle appearance. Toggle the body, borders, and wicks on/off and set bullish and bearish colors.Published on 30 Nov 2024Updated on 29 May 202615How do I set up a liquidation alert?
A liquidation alert occurs when your account's equity falls below the required margin level set by the trading platform. This requires you to deposit additional funds to maintain your open positions or risk liquidation.Why should I set up a liquidation alert? Setting up a liquidation alert helps you manage your risk by notifying you when your margin level drops to or below 300%.Published on 2 Aug 2024Updated on 29 May 202625How do I manage my P2P settings?
You can manage your P2P trading settings on the website or in the OKX app (only in Pro mode). Your P2P profile shows your info, reviews, security settings, payment methods, and merchants you follow or block. To find P2P settings, follow these steps: Web: select Buy crypto from the navigation menu > P2P trading > My profile App, Pro mode: open menu and select Buy crypto > P2P trading > ProfileHow do I add or delete payment methods?Published on 22 Aug 2023Updated on 29 May 20262,536How do I set a Scaled order for Futures trading?
Efficiency: automating the placement of multiple orders saves time and reduces the need for constant manual adjustments.How do I set Scaled order on OKX?Published on 3 Jun 2024Updated on 29 May 202633How do I set up TP/SL with the Order line?
Using the order line to set Take Profit (TP) and Stop Loss (SL) orders offers you the ability to visually manage your orders and adjust the TP/SL levels directly on the chart, enhancing precision and efficiency. The order line feature on our platform is a powerful tool as it helps you in making informed adjustments and better managing trades. Set up your TP/SL orders with the Order line as below: Open the chart for the selected trading pair, and hover your mouse over the chart.Published on 21 Jun 2024Updated on 29 May 2026175How do I set a price alert for P2P trading? (app)
and will have to be set again This is available on both iOS and AndroidPublished on 1 Sept 2023Updated on 29 May 202614,673What should I do if the T+N (T+1/T+3/T+7) security protection is triggered and I can't trade?
Note: T+1 restrictions cannot be appealed for early unfreezing.Published on 17 Mar 2023Updated on 29 May 20263,084Copy trading FAQ
You can copy up to 10 trades when using the "Open/Close" position mode, and 1 trader when using the "Buy/Sell" position mode.11. What factors could stop me from copying a trade in copy trading?Published on 15 Sept 2023Updated on 2 Jun 2026686Disabling cloud sync on your authenticator app
The reminder will appear on the Promotion page and on the homepage, but it will only pop up once per day (daily reset at 24:00).Published on 12 May 2023Updated on 29 May 20264,852What are the reasons for my spot copy trade order fail?
Tier Trading pair Minimum order amount (Based on September 2023 data) Maximum order value (Based on September 2023 data) Tier 1 OKB-USDT 0.1 OKB 4-5 USDT Tier 2 BTC-USDT 0.00001 BTC 2-3 USDT Tier 3 ETH-USDT 0.001 ETH 1-2 USDT Tier 4 LTC-USDT、XRP-USDT、DOGE-USDT 0.01 LTC, 1 XRP, 10 DOGE 0.5-1 USDT Tier 5 BCH-USDT、SOL-USDT 0.001 BCH, 0.01 SOL 0.1-0.5 USDT Note: the data in this table is from September 2023. Minimum order values may change with time and crypto price.Published on 13 Oct 2023Updated on 29 May 202669Gas fees FAQ
Tron, for example, determines its gas fees as below: Bandwidth: most transactions on the Tron blockchain consume bandwidth, with each account receiving 5000 free bandwidth daily. Insufficient bandwidth requires burning TRX, with 1 bandwidth equaling 0.001 TRX. Simple TRX transfers typically consume a fixed 268 bandwidth. Energy: energy is required for smart contract executions, with consumption varying by contract complexity.Published on 17 Feb 2025Updated on 29 May 2026277Copy traders FAQ
1. Why did my copy trader order fail? The following factors could stop you from copying a trade: A lead trader has stopped leading trades or has had their lead trader status revoked A lead trader has reached the daily lead trade limit A lead trader's trade has triggered risk control Your trading account has insufficient funds Your open position value has exceeded the spread protection amount Your total copy trade amount reached the maximum limit you set2.Published on 1 Sept 2023Updated on 29 May 2026183