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Address type upgrade FAQ
Any previously saved addresses have already been automatically upgraded to match these new rules, ensuring smooth and consistent withdrawals across supported cryptos.What happens if I have multiple records of the same address after the address type upgrade? If you have saved the same address under different address types (Standard/Universal/EVM): All records will be merged into one entry.Published on 26 Aug 2025Updated on 3 Jun 2026859Which types of institutions are supported by OKX?
Privately owned financial Institution Privately owned company Fund Family office (private investment vehicle) Non-profit organization Trust Government-owned enterprise Publicly traded company If you're wondering about your type of institution, learn more about it here.Published on 29 Jan 2025Updated on 29 May 202649How do I change the chart type?
We provide you with a variety of options to select the chart type that best aligns with your trading style, ensuring a personalized trading experience. For example, by simply choosing TradingView when you're trading on our platform, you gain access to an extensive array of chart types and advanced tools. This integration significantly boosts your analytical abilities, empowering you to make smarter, well-informed trading decisions.Published on 5 Nov 2024Updated on 29 May 202613What types of partnerships does OKX have?
What are the different types of Drops? We support several activity types to ensure a successful NFT launch: Allowlist/Airdrop Raffle (Subscription): You can complete tasks to qualify for a chance to get an airdrop or be allowlisted for new NFT launches. Tasks include: on-chain tasks such as wallet assets/transaction verification off-chain tasks such as social media interaction verification Launchpad Mint: Users can mint NFTs from your project launch directly on Drops.Published on 18 Jun 2024Updated on 29 May 2026130How do I trade with different order types?
Trading with these advanced order types can significantly enhance your trading strategy. Whether you're aiming for quick execution with market orders or precise control with limit orders and advanced conditions, understanding these options helps you trade with confidence and efficiency. Here’s a comprehensive guide to utilizing these order types, whether you’re a beginner or an advanced investor.Published on 18 Jun 2024Updated on 29 May 2026390How do I identify OKX official accounts?
Self-service tool For quick access, click the button below:How do I verify OKX official accounts? You can now identify official OKX accounts or channels via channel verification.Published on 11 Aug 2023Updated on 29 May 20265,383What's demo trading and how do I use it?
Risk-free trading: one of the biggest advantages of demo trading is that it allows traders to test their strategies and make mistakes without risking any real money. This makes it an ideal environment for beginner traders to learn the ropes and gain experience before trading with real funds. Testing trading strategies: demo trading provides traders with a platform to test and refine their trading strategies without the risk of losing money.Published on 12 Dec 2023Updated on 29 May 20261,008How do I manually cancel my transactions on the official deBridge website?
Once you've submitted your order but it's in the pending state for too long, you can try to manually cancel it from the deBridge platform by following the steps below: Head to the official deBridge website: Start connecting your wallet by selecting Connect wallet on the website Connect the wallet to start the redeeming process Enter the transaction history page by selecting the Clock option Get the list of transactions from the history option When you're on the transaction history page, look forPublished on 10 Sept 2024Updated on 29 May 202645How do I check if an email is officially from OKX via EML file?
This can make it easier for some users to mistake a faked email for an official message.Published on 24 Nov 2025Updated on 29 May 202617How do I manually redeem my funds on the official Portal Bridge website?
Once you've submitted your order but it's in the pending state for too long, you can try to manually redeem your assets from the Portal Bridge by following the steps below: Copy your transaction hash by going to Trade > Swap > Transaction History on the web or app. Choose the transaction, then select Transaction Details to access and copy the transaction hash Select the transaction details Copy...Published on 11 Sept 2024Updated on 29 May 202632How do I determine my company type and understand which documents I need to prepare?
Learn more about the types of institutions that are supported by us here.Published on 13 Oct 2023Updated on 29 May 2026147What's OKX Security Assistant?
If they differ, there may be a risk.Clipboard tampering test First, record the correct address in Notepad or Notes, then paste it into the input field or address bar. If it’s automatically changed, there may be a risk.What should I do if I suspect my device has been compromised?Published on 15 Jan 2026Updated on 29 May 202661Why is my deposit/withdrawal suspended?
Upon the completion of the upgrade, you can refer to the project team's official announcement. What's a node? A blockchain node is any machine that's connected to the blockchain network. This could include smartphones, ASICs, and servers. The exact definition of a node may depend on the design and structure of the particular blockchain. A "node" in the context of blockchain can vary depending on the type of network.Published on 31 Aug 2023Updated on 29 May 20261,044Common scam tactics
Scammers offer attractive promotions to lure the user to deposit a small amount of funds and earn attractive profit Some of the scammers will offer some easy, well-paying and flexible fake job opportunities which might include online marketing, data entry, product testing and others. They'll usually request upfront payment from the users, claiming it's the "training fee", "entrance fee" and other similar types of fees which are used to provide relevant training material or equipment.Published on 28 Sept 2023Updated on 29 May 20262,714OKX listing mechanism
Orders are matched only after official trading begins and according to normal trading rules.Published on 27 Apr 2018Updated on 29 May 20267,498