There are two types of Quick Order options available to cater to different trading styles and preferences: the Floating window and the Plus button. The Floating window provides a customizable interface that can be moved around your screen, allowing you to place orders without disrupting your main workspace. This option is ideal for those who prefer flexibility and want quick access to trading functions while keeping their focus on market charts and other important data.

USD value (Crypto asset) Accessible balance 20,000 (~20 ETH) Unavailable for withdrawal 0 (Protected value) 0 (Locked value) 0 Available for withdrawal 20,000 (~20 ETH)

You may contact our customer service for assistance if any difficulties are encountered.Self-service tool For quick access, click the button below:Getting Started Open your OKX app and go to Main Menu in the top left corner.

Self-service tool For quick access, click the button below: Once you freeze your account, you won't be able to log in or register using the same email/phone/personal identity information.

Self-service tool For quick access, click the button below: Once you freeze your account, you won't be able to log in or register using the same email/phone/personal identity information. However, if you decide to unfreeze the account, you can unfreeze it by completing security authentication (Phone authentication, Email authentication and Authenticator app).

Self-service tool For quick access, click the button below:I can log in to my accountApp Open the OKX app and select the Main Menu in the upper left corner. Select Profile and settings > Security > Authenticator app > Change authenticator app. Select user center on main page Follow the on-screen instructions and select Next. Complete the two-factor authentication (2FA) verification.

Whitelisting an email address in iCloud is simple and quick Log in to your iCloud account and select the Apps menu to access your Contacts Open your contact in iCloud Select the (+) below profile and select Create New Contact Create a new contact to whitelist Populate all the fields and be sure to add okx.com Add email to whitelist Lastly, select Done to complete the email whitelistOutlook Log in to your Outlook account and go to Settings and Junk email Open Junk email from settings Go to Safe senders

Acceptance and Changes of the Terms This Agreement is supplementary to and forms an integral part of OKX Terms of Service and OKX P2P User Agreement. You should also abide by our OKX Terms of Service, OKX P2P User Agreement, this Agreement, the Privacy Notice Statement and other relevant user agreements, service terms and rules regarding the Services that OKX may issue and update from time to time (the “Terms”). By accessing and using the Services, you agree to be legally bound by the Terms.

There is a quick onboarding process within Pay, you can set it up by generating a passkey on your device — it's quick and secure. If you want to learn more about Pay, visit our FAQ page.

Self-service tool For quick access, click the button below:I can log in to my accountApp Open the OKX app and select the Main Menu in the upper left corner. Select Profile and settings > Security > Authenticator app > Change authenticator app. Select user center on main page Follow the on-screen instructions and select Next. Complete the two-factor authentication (2FA) verification. You'll receive an email/SMS confirmation upon changing authenticator app successfully.

Self-service tool For quick access, click the button below:On the app Open the OKX app, and select Menu Open Menu page Select Profile and Settings, go to Security, and select Email under the Authentication methods section Select Change email address Enter your email address in the New email address field Select Send code in both the Verify new email address and Verify current email address fields. We'll send a 6-digit verification code to both your new and current email.

Self-service tool For quick access, click the button below: Once the account is closed, the account will be permanently closed and can't be retrieved. Note: after closing your account, there's a 30-day cooling period.

Self-service tool For quick access, click the button below:On the app Open the OKX app and select Menu Open User Center page Select Account settings, go to Security, and select Email under the Authentication methods section Select Change email address Enter your email address in the New email address field Select Send code in both the Verify new email address and Verify current email address fields. We'll send a 6-digit verification code to both your new and current email.

Self-service tool For quick access, click the button below: If you've lost access to any of your 2FA methods, you can follow the steps below:I can log in to my account On the app Open your OKX app and go to Main Menu Open Main Menu page Select Account settings and go to Security and select Authenticator app / Phone / Email under the Authentication methods section Select preferred medium of two-factor authentication to proceed Select Change authenticator app / phone number / email address and select

Service outages: Tech failures may block access to your tokens. Regulated platforms offer safeguards, but no setup is risk-free. Try to understand how your assets are stored and protected.Business Conduct Risk Business conduct risk arises when a platform acts in its own interest at the expense of its customers. This includes unethical or misleading practices like fraud, lack of transparency, conflicts of interest, or failing to meet expectations.